Hi. I'm Michelle Victor.

Executive Administrative Assistant|Research Enthusiast|Creative Thinker|Leader

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Michelle Victor

About me

Multi-skilled professional with stellar leadership, communication, research and organizational skills. Recognized as a highly independent, motivated self-starter who is empowered to maintain multiple roles with a finite ability to stay within budgets and time restraints. Possess the ability to work in an extremely fast paced, confidential and agile work environment with a dedication to operational and customer service excellence.

  • Forward-thinking mindset
  • Strong initiative
  • Resourcefulness
  • Customer service
  • Self-directed nature
  • Analytical problem solving
  • Operations experience
  • Human resources understanding
  • Scheduling proficiency
  • Staff development expertise
  • Standard operating procedures
  • Strategic planning

Software Skill Set

Comfortable with many programs, using both Macs and PCs.

Microsoft Office

Microsoft Word, Excel, Outlook, etc.

Online Conference Calling

Cisco WebX, Go-To-Meeting, Zoom

Google Products

Google Drive and Gmail


Scheduling and timecard program


Hiring and termination program

Multiple Dashboard Software

Sales and payroll program


Data entry software


Organizational software


Secure and non-secure company docs

Professional Experience

Proud to have served for these companies.

Nemours Children’s Health System

Administrative Coordinator to the Enterprise Vice President and Physician in Chief, Florida Operations

August 2016 - August 2020 / Jacksonville, FL
  • Managed daily activities, keeping the VP aligned and abreast with all aspects of the organization
  • Managed Outlook calendar and all emails
  • Organized meetings within and outside of the organization, including set up, technical applications, catering, break down and follow up
  • Arranged national and international travel, including flights, accommodations and ground transportation/li>
  • Responsible for gathering, organizing and submitting all travel reimbursements
  • Coordinated and lead scheduling calls with multiple attendees
  • Composed high level, confidential correspondence on behalf of the VP
  • Built strong, long lasting relationships with outside vendors, charitable organizations, physicians and C-level partners
  • Managed, maintained and responded to all incoming and outgoing communications
  • Was privy to and participated in highly confidential matters in conjunction with the VP
  • Partnered very closely with the other C-level Coordinators
  • Coordinated and assisted with multiple project managers, Chief Medical Officers, physicians, Site Administrators, enterprise attorneys, fund raising team, budget and audit managers
  • Maintained and renewed multi medical state licensure and continuing medical education
  • Worked closely with our Communications team on messages from my direct support, to be communicated enterprise wide

Kohl’s Department Store

Executive Administrative Assistant

June 2006 – May 2016 / Jacksonville, FL
  • Solely responsible for managing, editing and sending payroll on a weekly basis for 100% of the staff
  • Create cost effective schedules for 100-160 associates while still staying within weekly budgets of $13,000-$30,000
  • Attend weekly Manager meetings to analyze company sales goals, business trends, customer service satisfaction and associate engagement
  • Responds to all Executive, associate, customer needs in a timely, professional, positive and confidential manner
  • Advise SM's, ASM's, Area Supervisor's and Admins multiple times a week throughout our 18 store district
  • Attend to and manage any and all vendor needs on a daily basis
  • Order all supplies for the office and 88k square foot building while adhering to strict budgets
  • Answer phones and emails in a timely manner while providing excellent customer service
  • Lead, motivate, communicate and inspire in daily team meetings
  • Spearhead and organize associate gatherings and fun events
  • Assist District Manager and District Admin in all aspects of business needs
  • Travel out of local area to train other Admins
  • Correspond with corporate HR in regards to LOA, Well at Work, FMLA, any disciplinary issues
  • Assist with hiring (making sure all new hire paperwork is completed and filled out correctly and inputting into our PeopleSoft software) screening potential candidates as well as one on one interviewing or co-interviewing with executives
  • Resolve associate and customer issues with a myriad of effective solutions
  • A-Team Captain for 8 years
  • Coordinated and managed over 120 charity events
  • Contributed in raising over $60,000 for local non-profit organizations
  • Trained and still assist current A-Team Captain

King’s Trail Elementary School

Office Manager

August 2016 - August 2020 / Jacksonville, FL
  • Managed all aspects of the office, provided customer service for parents, handled teacher requests

Extended-Day Associate

  • Managed check in/out of all children, attended to all teacher/children/parent issues

After School Tutor

  • Taught at King’s Trail Elementary and San Jose Elementary, private tutor services

A+ Prep School

Executive Admin Assistant / Office Manager

May 2003 – June 2005 / Plano, TX
  • Managed all aspects of the office, customer service
  • Provided assistance to owner, assisted teacher


University of North Florida

Communication Studies September 1991 – May 1993 Jacksonville, FL

Sante Fe Community College

Associate of Arts, Communication Degree September 1988 – May 1991 Gainesville, FL

Awards and Achievements

I take pride in my work, and hey, if a few awards and honorable mentions come along with that, great!
Nemours Kudos
Superstar Of The Month
Quarterly Superstar
Yes You Dids
A-Team Captain

What people are saying...

Thank you for dedicating high quality admin services to Nemours over the past 4 years. I would be honored to be a professional reference for you in your future endeavors.

Executive, Nemours Children's Health System

Michelle is a pleasure to work with. She brings positive energy everyday to work, and our customers enjoy her friendly, compassionate attitude. Highly organized, very professional and communicated well with our our customers, staff, vendors and executives.

Store Manager, Kohl's Department Store

Hobbies and Interests

Life is about exporing your passions. Here are just a few of mine.

Wood / Metal Working

I love to upcycle all kinds of furniture and make metal lamps with logos on them.


Mixed media, textiles and fine art all come together in my crafting projects.


Optimized code that are completely customizable and deliver unmatched fast performance.

Family Time

Quality time with the family is the most important thing for me.

Game Night

Trivia, board games and card games are just a few of my specialties.


I love to read all forms of fiction, Stephen King novels and a few online blogs.